Program Budaya Kerja Pelayanan Prima - excellence.asia

Program Budaya Kerja Pelayanan Prima

Nilai-Nilai Budaya Kerja Melayani Dgn HATI

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Course Fee (IDR)

IDR 10.000.000

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  • Course Type

    Inhouse

  • Course Duration

    8

  • Course Location

    Kota Administrasi Jakarta Pusat

  • Course Max Participant

    20

Course Description

Course Summary

Excellence is not a skill. It is an attitude - Ralph Marston

Formula materi pembahasan dengan :

H- Hangat/ Akrab

A- Antusias/ Semangat

T- Tuntas/ Rapih

I- Ikhlas/ Tulus

Maximum Participant

20 Participants

Course Language

indonesian

Course Core Competencies

Self Development

At the end of this course, participants will be able to…

Setelah mengikuti pelatihan ini, diharapkan :

1. Peserta mampu memiliki paradigma : Bekerja dan melayani dengan "H.A.T.I"

2. Peserta mampu membangun kebiasaan kerja : Penuh syukur, bertanggung jawab, bekerja tuntas, bekerja keras, bekerja dengan cinta, bekerja kreatif, bekerja tekun, mengutamakan kualitas, dan pelayanan tulus

3. Peserta mampu meningkatkan kemampuannya sebagai agent of change kerja profesional

4. Peserta mampu membangun Nilai-nilai budaya kerja melayani dengan H.A.T.I di perusahaan masing-masing

Who should take this course? Who should not?

Front Liner / Sales People/ Beauty Adviser/ SPG, dll

What participants will need to know or do before joining this course?

Tidak ada

Course Methods

Lecture,Music, Video, Story Telling, Games, Group Discussion, Practise, Presentation, Refleksi & Afirmasi

Course Content

Profile Trainer

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Industry Expertise :  Other Services

Trainer Skills :  Business Strategy, Change Management, Coaching, Leadership, Performance Management, Sales Management

Trainer Education

  • 1.
  • Degree
  • Institution
  • Major
  • Year
  • : S1
  • : Universitas Indonesia
  • : FEUI/ Marketing Mgt
  • : 1985

Trainer Work Experience

  • 1.
  • Position
  • Office
  • Field
  • From
  • : Co Founder & Facilitator
  • : Pro PLUS and Sprint
  • : Other Services
  • : 2012

Professional Qualification/Certification

  • 1.
  • Certificate
  • Institution
  • Field
  • : Motivation Building Program
  • : Dynamic Life
  • : Insurance
  • 2.
  • Certificate
  • Institution
  • Field
  • : Leadership training
  • : Dale Carnegie Training
  • : Leadership
  • 3.
  • Certificate
  • Institution
  • Field
  • : Life Insurance Theory and Practice
  • : PT Asuransi Jiwa Universal Life Indo
  • : Insurance
  • 4.
  • Certificate
  • Institution
  • Field
  • : Professional Salesmanship Training Programme
  • : Dynamic Life
  • : Insurance
  • 5.
  • Certificate
  • Institution
  • Field
  • : Supervisory Management Training Program
  • : ASTRA Life
  • : Insurance
  • 6.
  • Certificate
  • Institution
  • Field
  • : The Seven Habits of Highly Effective People
  • : Covey Leadership
  • : Leadership

Detail Partner

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