NEXT by excellence.asia
How to Develop Mystery Shopping Program to Measure Service Performance in Your Company
Thu, 6 September 2018 (09.00 - 17.00 WIB)
Ibis Budget Hotel Cikini, Jl. Cikini Raya No.75, Jakarta Pusat
Reny Santoso (CEO & Founder at Morrigan Service)
Reny has more than 8 years experience in marketing research, both Quantitative and Qualitative Research.
Her experiences vary from mystery shopping, consumer behavior, market analysis, service blueprint; from the private company and BUMN, such as banking, telecommunication, automotive, retail, general & life insurance, electronics, smartphone, F&B, and FMCG.
IDR 800.000 /participant
(including material, certificate, coffee break, and lunch)
EARLY BIRD PRICE : IDR 700.000 /participant (until 1 Sep 2018)
About NEXT by excellence.asia
NEXT by excellence.asia is an affordable corporate training program on popular topics with hands-on learning led by experienced trainers.